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Sell the Story, Win the Deal: Marketing 101 for Automation Providers
Every automation company says they’re different. Few can prove it in 10 seconds. We dig into standing out in a small, noisy industry: storytelling that connects specs to outcomes, design that guides decisions, and a plan that adapts faster than the market shifts.

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Show Notes
Every automation company claims to be different. Few can prove it in 10 seconds. In this episode, Daniel Castro Maia, Forest Lee, and Mandy Dwight break down how to stand out in a crowded robotics market through clear storytelling, purposeful design, and adaptive strategy.
This episode breaks down brand as a system and shows how storytelling turns complex specs into real outcomes. The discussion covers how design guides decisions, how value should appear in your website and UX, and how messaging changes by audience. End users want proof of throughput and integration, while investors look for momentum.
The team then gets tactical with a real multi-channel approach for automation. They explain why LinkedIn alone is not a strategy and how paid search, trade show geo-targeting, retargeting, and education-first content build trust. They highlight the need for agility, A/B testing, and budgeting based on real signals. They also touch on the limits of part-time marketing and the value of outside partners when internal teams are stretched.
If you build something great and tell a true story about how it changes work, demand rises and sales cycles shorten. This episode shows you how to cut the noise and drive meaningful growth.
Meet the Guests

Forest Lee
Head of Brand & Marketing Strategy
Dwight & Company
Forest Lee is a brand and marketing strategist with 20+ years of experience helping companies from startups to global enterprises find their voice, tell their story, and grow. He brings creative, data-driven strategy and automation industry expertise to help brands stand out.

Daniel Castro Maia
Founder & Principal Designer
Floresta Creative
Daniel Castro Maia is the founder of Floresta Creative, a design and storytelling studio helping companies of all sizes bring complex ideas to life through bold visuals, clear messaging, and human-centered creativity that makes brands unforgettable.

About Dwight & Co
Behind ROS Goss
ROS Goss, hosted by Dwight & Company, is where we share the human side of a very automated industry. We talk about innovation and leadership, but also mentorship, customer success, and the relationships that keep this industry moving.
Curious what we’re building behind the scenes? Head to Dwight & Company to learn more.
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